FAQ

You can book online or visit us in person.

We kindly ask for at least 48 hours’ notice for cancellations or rescheduling.

Please arrive on time. You are given a 10 mins grace period. After 15 mins $10 late fee
Anything over 15 mins late will result in your appointment being canceled and no refund will be issued.

Service times vary depending on the service.
Our goal is to get you in and out delivering quality service.

Absolutely! Photos help us better understand your desired look.

We use professional products and techniques to minimize damage, and we recommend treatments to keep your hair healthy.

We also provide the color.

Yes, we follow strict hygiene and sanitation protocols for all tools and equipment.

Yes, consultations are available to discuss your needs before any major service.
All new clients require a consultation before services are rendered.
We also offer virtual consultations for our clients outside of a certain radius. When booking your consultation just include a note of your city/state you reside in and we will make you consultation virtual.

We accept cash, credit/debit cards, zelle, chime, mobile payments, etc.
We also accept checks however there is a $35 returned check fee and if there’s any issues with your check (insufficient funds/fraud) then you will no longer be able to serviced at our salon.

Tips are not included but are always appreciated.

Children and guests are welcome, but space may be limited depending on the service.

Please let us know before leaving and we’ll do our best to make it right.
There are no refunds or corrections once you leave.