FAQ
Frequently Asked Questions
What services do you offer?
We provide professional loc care, styling, restoration, and grooming services, including kids starter locs, crochet, loc extensions, ponytails, and color tips.
How do I book an appointment?
Appointments can be booked through our website, email, or phone. Deposits may be required to secure your spot.
What is your cancellation policy?
Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may result in deposit forfeiture.
Do you offer classes or e-courses?
Yes! We offer in-person classes and virtual e-courses covering loc maintenance, styling, and business strategies. Dates and pricing are listed on our Classes page.
What is included in the loc classes?
Classes include hands-on training, professional tools (needles, combs, clips), lunch, and access to The Dread Master’s expertise. Deposits secure your spot.
How often should I get my locs maintained?
Maintenance depends on your hair type and style, but every 4–6 weeks is recommended for retwists, grooming, and extensions.
Can I purchase products online?
Yes! Our website features a Shop page for loc oils, rose water, bonnets, socks, shirts, and e-courses. You can purchase securely online.
What are your product shipping policies?
We ship products locally and nationwide. Shipping fees, delivery times, and return policies are available on the Shop and Return Policy pages.